Frequently Asked Questions
Check most frequently asked questions here
Shopping
Do you have shop for me to try/view?
How to know which one is Ready stock?
What is Pre-Order?
Can I amend/cancel my order after payment?
What are accepted currencies?
Do you have shop for me to try/view?
How to know which one is Ready stock?
What is Pre-Order?
Can I amend/cancel my order after payment?
What are accepted currencies?
What type of customization do you offer and how does it work?
Do you do alteration?
Do you provide measuring service?
What is your exchange/return policy?
Can I return/exchange sale items?
What is the status of my return?
I don't receive any Order Confirmation after purchase. What should I do?
Do I need an account to shop?
What about garment care?
When I can receive my order?
What are delivery options?
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